The’Holiday Inn Genoa City We are looking for a Front Office Agent to join our reception department. If you have a passion for hospitality, a sunny disposition, and wish to grow in an international environment, this is the opportunity for you.

Requirements:

• Language skillsA good command of the English language and knowledge of a second foreign language.
• Interpersonal skills Excellent communicative and interpersonal skills, with a strong customer focus.
• Soft SkillsProactive, enthusiastic, a positive attitude, and a strong team-player.
• ExperiencePrevious experience gained in the same role at 4*/5* hotels and/or international chains.
• AddressResidence or domicile in areas bordering Genoa (note: accommodation is not provided).

What we offer:

• Fixed-term contract with realistic prospects of subsequent conversion to a permanent contract.

Important note: All CVs must be submitted with authorisation for the processing of personal data in accordance with EU Regulation number 2016/679 – GDPR. Data will be used exclusively for the current selection process.
The job offer is intended for both sexes in accordance with Laws 903/77 and 125/91.

Il Four Points Flex by Sheraton Parma è alla ricerca di un/una Segretario/a Front Office Turnante, motivato/a e orientato/a all’ospite, da inserire nel proprio team di Reception. La figura rappresenterà il primo punto di contatto per i nostri clienti e contribuirà a garantire un’esperienza di soggiorno professionale e accogliente.

Main responsibilities:
Reception of guests and management of check-in and check-out procedures
Management of bookings and requests during the stay
Continuous guest assistance and problem solving
Handling any complaints with professionalism and empathy
Collaboration with housekeeping, maintenance and other departments to ensure an efficient and coordinated service

Requirements:
Previous experience in the hospitality sector, preferably as a hotel receptionist
Excellent communication and interpersonal skills
Fluency in English (knowledge of additional languages is a plus)
Knowledge of the Opera Cloud PMS hotel management system (preferred)
Good command of the Office suite, particularly Excel.
Ability to work both in a team and independently
Flexibility and availability to work shifts and during the night

Previous employment with Marriott chain properties will be considered a plus.

We are looking for a Controller to join our team, playing a key role in monitoring company performance and providing strategic support to management.

The resource will be responsible for managing the Group's budget, analysing economic and financial data, and proposing concrete improvement actions to ensure objectives are met.

What will you do

• I will monitor company budgets, costs and performance.
• You will analyse balance sheets and variances, identifying optimisation opportunities.
• You will develop reporting and management control tools
• You will support the various business functions in strategic decisions
• You will contribute to the implementation of a modern and effective control system.

Who are we looking for

• Degree in Economics or Management Engineering
• Experience in management control and/or auditing
• Excellent analytical and problem-solving skills
• Familiarity with reporting and data analysis tools
• Good knowledge of the English language

Why join us

You will enter a dynamic and growing environment, with a central role in decision-making processes and a direct impact on the Group's results.

Role description
We are seeking a Night Manager to fill a key role at our facility in the Greater Naples Metropolitan Area, based in Naples. This is an on-site, permanent role. Your responsibilities will include overseeing the hotel's night operations, ensuring the safety and security of our guests, and handling any requests or issues during the night shift. You will also be responsible for updating daily operational logs and supporting the team to ensure exceptional customer service.

Qualifications

• Experience in hotel management and knowledge of operational processes related to hotels and hospitality.
• Leadership, problem-solving, and personnel management skills to oversee and coordinate night operations.
• Excellent communication skills, customer service, and the ability to work under pressure to ensure a high-level welcome during the night shift.
• Knowledge of hotel management systems, safety and operational procedures is an added advantage.
• Basic knowledge of foreign languages, preferably English, to interact with an international clientele.

The Best Western Plus CHC Florence is looking for a Shift Front Office Secretary, motivated and guest-oriented, to join our Reception team.

The role will be the first point of contact for our guests and will help ensure a professional, welcoming and on-brand stay experience for Best Western.

Main responsibilities:

• Reception of guests and management of check-in and check-out procedures

• Management of bookings and requests during the stay

• Continuous guest assistance and problem solving

• Handling any complaints with professionalism and empathy

• Collaboration with housekeeping, maintenance and other departments to ensure an efficient and coordinated service

Requirements:

• Previous experience in the hospitality sector, preferably as a hotel receptionist

• Excellent communication and interpersonal skills

• Fluency in English (knowledge of additional languages is a plus)

• Good knowledge of hotel management Opera Cloud PMS (preferred title)

• Good command of the Office package, in particular Outlook and Excel

• Ability to work both in a team and independently

• Flexibility and availability to work shifts

Note: The position does not provide accommodation.

If you wish to become part of a dynamic and structured organisation like Best Western Plus CHC Florence, please send us your application.

We are looking for a dynamic and professional hotel receptionist to join our team.

Responsibility
Reception and check-in/check-out of guests
Managing bookings and guest requests
Management of cash and financial transactions
Troubleshooting and handling guest complaints
Collaboration with other hotel departments to ensure efficient service
Requirements:
Previous experience in the hospitality sector, preferably as a hotel receptionist
Excellent communication and interpersonal skills
Fluent knowledge of English (knowledge of other languages is an advantage)
Ability to work in a team and independently
Flexibility and availability to work shifts, including weekends, nights and public holidays
Knowledge of the Opera Cloud PMS hotel management system

No accommodation is offered.

All CVs must be submitted with authorisation for the processing of personal data in accordance with EU Regulation no. 2016/679 – GDPR and will be used exclusively for the current selection process.

The job offer is intended for both sexes in accordance with Laws 903/77 and 125/91.